Q. How much can I borrow?
A. With a LoanGiant Loan, you can borrow any amount from £5,000 to £100,000 and repay it over any period from 5 to 25 years - just select the monthly payment from our chart that suits you best. There are no hidden costs or charges.

Q. How long does it take to get a decision?
A. If you apply online, we will give you an immediate 'in principle' decision and send out your loan offer that same day. You'll be under no obligation, and no sales people will call at your home.

Q. From approval, how long does it take to get the cash?
A. This depends on what type of loan you take out. For secured loans you can usually expect to receive your cheque within 14 days, however, if your loan requirement is urgent and over £25,000, you can expect to receive a cheque even sooner.

Q. What can I use the loan for?
A. You can use your loan for any reasonable purpose. Whether it's to make a large purchase like a car or boat, to take a fantastic holiday, or to pay off any existing debts, we can help. Your loan is for you to spend how you see fit.

Q. What if I am ill or if I'm made redundant?
A. You can insure your payments so that you won't have to worry if you lose your job or are off work through accident or sickness. We strongly recommend that you take out this payment protection because your home is at risk if you do not keep up the repayments on a mortgage or any loan secured on it. Our payment protection gives you and your family extra comfort and peace of mind.

Q. What if I die before my loan is paid off?
A. The loan will still need to be repaid by your estate, but you could choose to insure yourself and your partner so that the loan is immediately paid off were either of you to die during the period of the loan. This life insurance is highly recommended.

Q. Can I repay my loan early?
A. Yes, you can repay the loan back at any time. The method of calculating the amount of money required on early redemption will be stated in the loan agreement. We will also send you a copy of the FISA borrowers information guide which will explain the procedure in detail.

Q. Can I cancel the loan at anytime?
You are under no obligation whatsoever. You can cancel your loan at any time up to completion without incurring any costs or penalties, unless you have already instructed us to carry out a mortgage valuation and you are taking out a mortgage. Otherwise there are no costs or penalties.

Q. Are there any upfront fees?
A. No. With Loan Giant Personal Loans, there are no upfront fees whatsoever. On some occasions you may not qualify for one of our mainstream products and, if this is the case, we may add a fee to your loan to cover the extra processing costs involved, however, this will be fully disclosed on your loan documentation. It will only be payable if and when your loan completes. You will not have to find the cash, as the fee will be deducted from the loan.

Q. How confidential is my application and my loan?
A. 100% confidential. We treat all applications in the strictest confidence and at no time will we contact your employer or bank except with your permission. The selected loan provider will need to contact your bank to arrange the direct debit for your repayments. For further information, please see our privacy & legal page

Q. What types of finance are available?
A. With Loan Giant Personal Loans we give you the choice. You can take out a loan that's secured against your existing property (a secured loan) or one that is not (an unsecured loan). You can also choose whether you want to have a fixed rate of interest (the amount you pay back every month stays the same for the initial period of the loan) or a loan with a variable rate of interest (your monthly repayments will change, moving up or down in line with general interest rates).

Q. Can you help me if I want to remortgage my property?
A. Yes. Simply apply online. It's very straightforward and we'll take care of all the administration for you. With a remortgage you repay your existing mortgage and replace it with a new mortgage for a larger amount which is also secured on your property. Remortgages tend to be at lower interest rates than secured or unsecured loans.

Q. What if I have a question that hasn't been answered above?
A. Ask us! email us at contact@loangiant.co.uk We'll be happy to answer your questions and help in any way we can.